Category : Business Manner

1.Understand the basic manner of Japanese firm. Create a comfortable atmosphere for the meeting.

2.Ho-Ren-So is the basic communication task in any Japanese company. Participants are expected to minimized the risk and receive advice in the right time by performing Ho-Ren-So in their daily work. Superior will able to monitor one's department by knowing what is happening.

3.Participants will study and practice PDCA-Cycle. Understand the requirement and details of it.

Allow participants to achieve goal through improvement.


Program
Topic
Style
7h
  • 1. Manners in a meeting
    (1)Show respect to your client
    (2)Ice-breaking
    (3)Express gratefulness
    (4)Follow-up
     [Exercise] Meeting simulation
     Remind oneself the missing factors
Lecture
Exercise
  • 2. Ho-Ren-So
    (1)Ho-Ren-So ? Report, contact and consult
      a.Report
       -Necessity and timing
     -Content and ways of report
      b.Contact
       -Be responsible to the result
      c.Consult
       -Consult stops you from wasting time
       -Organize your considerations
       -Background information
      [Exercise] Revise a poor report on a commercial loan request.
               -Understand the irritation of receiving a poor report.
               -Foresee the points of which need to be consulted.
               -Find out what is missing in your Ho-Ren-So.
    (2)Ways to deal with mistakes
Lecture
Exercise
  • 3. PDCA-Cycle
    ★Business Game:
     A series of team projects which let participants practice PDCA unconsciously
      -Practice PDCA unconsciously
      -Understand the basic idea of PDCA

    (1)Procedure of a work from beginning to end
    (2)Work according to PDCA cycle
    (3)Creating a plan (Plan)
    (4)Important points on creating a plan (Plan)
      [Exercise] QCDRS in a plan
    (5)Implementation (Do)
      -Arrange the assignments
    (6)Verification (Check)
    (7)Review and summarization (Action)
      -Good points and bad points that need to pay attention to
      [Exercise] Put a case study into a PDCA framework.
               Prepare the next cycle and share the opinions.
Lecture
Exercise
  • 4. Review
    [Exercise] Use PDCA to review the job.
               -Notice the place which require correction, improvement.
               -Set a new plan for tomorrow's work
Exercise



By taking the following courses you can gain trust from Japanese employers by splendid manners and expression.

Program
Topic
Style
3h
  • 1.Give good impression by showing strict manners
    (1)Show respect to your client
    (2)Ice-breaking
    (3)Express gratefulness
    (4)Follow-up
    【Exercise】Review by a role-play
Lecture
Exercise
  • 2.Presentation skills in a good approach
    (1)Make it easier for your listener to accept your idea
    (2)The best expression for the listener
    (3)Positive attitude
    (4)Methods of expression
    (5)Structure of a presentation
    【Exercise】Recognize yourself form an objective view
Lecture
Exercise