Training of University Staff

Management
（Section Chief～Department Head）

Since this position requires to manage more than one staff, it is not an exaggeration to say you will be asked to have the same skill and recognition with that of "Managers in private businesses". That is to say, leadership, a skill to complete business improvement or plans, coordination skill with executive office and other departments, enhancing morale among workers with different employment style, keeping your own motivation high, knowledge on financial affairs or marketing, risk management skill, management by objectives and coaching skill, etc.

• Training for Department Heads（One day）
• Management Training　～Think and act to expand business based on the principle（One day）
• Training for University Staff　～Time Management of Section Chief（Two days）
• Training on Mentoring & Human Resource Development（One day）
• Training on Improving Motivation　～General One day）
• Training for Innovation Leaders（Two days）
• Training on Planning　～How to make a plan（Two days）
• Training on Planning　～Improving Consensus Management（Two days）
• Training on Negotiation skill　～Successful Skills（One day）
• Training on Arrangement　～General（Two days）
• Training on Arrangement　～Organization Reform to Survive （Two days）
• Training on Time Management　～Situation Analysis・Time Management（One day）
• Training on Risk Management　～Basics of Risk Management（One day）
• Training on Facilitation　～To Activate Meetings（One day）
• Training on Business Improvement　～Basic Flow（Two days）
• Training on Media Handling for University～For Management（One day）

Middle-Level Staff
（In late 20's～early 30's）

Middle level staff have a heavy responsibilities as the next generation leaders of the organization, being asked to assist management at the same time. From the wide range of specialized works, what is required most is to take "Leadership to move organization forward", performing coaching job to juniors, negotiating skillfully with customers, teachers and outside organizations, and making a business improvement plan, etc.

• Training for University　～Communication Skill, Business Improvement（One day）
• Training on Private Business Management for University　～Examination on University Management（One day）
• Training for University　～Improving CS（One day）
• Training for University　～PR（A half day）
• Training for University　～Improving Service Manners（One day）
• Training for University　～Improving Complaints Handling（Two days）
• Training for University Staff　～Mentoring（One day）
• Training for University　～Improving Complaints Handling（One day）
• Training for University　～Improving Service Manners & CS（One day）
• Training on Career Design（Two days）
• Training on Mental Health（One day）
• Training on Interviews（One day）
• Training for Evaluators（One day）
• Seminars for Job Hunting Students
• Training on Business Manners in Job Hunting　～To get an job offer（One day）

General Staff
（New Employee～Junior）

The work of general staff can be divided into two big categories. One is to offer services to customers (students and their parents). General staff have most contacts with customers of all staff in a university. It is needless to say communication and negotiation skills and service manners are important. As students'awareness as customers of university augments, the importance of handling manner heightens. What is expected of general staff is to keep questions such as "What do our customers expect of us?" "How we can meet their requirements to be satisfied?" in mind and try to continuously improve CS level.

The other category belongs to managerial viewpoint. It is quite an important part of your role to think about productivity, avoiding possible risks, while dealing with demanding daily duties. In the organization with hierarchical system such as university, it is all the more important to take wider perspective in performing duties than it is in private businesses. To work in team, cooperating over the borders of vertical frames can produce most aggressive productivity sometimes.

• Training on Business Manners　～Manners & Communications（Two days）
• Training on Business Documents　～Basics（One day）
• Training on Work Flow　～To promptly become skilled（Two days）
• Training of Followup for New Employee （One day）
• Training of Followup for New Employee　～Work Flow（One day）
• OJT Training　～Mentoring Subordinates（Two days）
• Training on Logical Thinking　～Improving Efficiency（One day）
• Training on Improving CS　～Examining Contacts（Two days）
• Training on Trouble Shooting　～Basic Skills for dealing with daily trouble（One day）
• Training for University　～PR（A half day）
• Training for University Staff　～User Friendly Materials（One day）
• Training for University Staff　～Logical Thinking（One day）
• Training for University Staff　～Project Management（One day）
• Training for University Staff　～Improving Skill to Sum up（One day）