Training for Nursing-Care Business

Training for Nursing-Care Business
12/11/01 Update


The aim of the training Line up Track Record Contact


Current situation of foreign-affiliated corporations in Japan

The biggest concern in the nursing-care business is large turnover. Even though this business field really needs veteran caregivers, almost all nursing-care centers do not have enough veteran staffs, whom supposed to have more than 10-year experience as caregiver. We assume that most nursing-care centers composed of only a few veteran caregivers and multitudes of new comers. Yet, there is a room for improvement. insource provides the specialized training courses for the nursing-care business to iron out the staff turnover rate and chronic labor shortage.


Training programs targeting all employees in foreign-affiliated companies

Field Staff

Finding a solution to the problem of “Conflict with Peers” and “Low Motivation” would result in fewer turnovers in the nursing-car business. insource believes that our providing training courses would assist you to maintain your motivation to stay in the job. Also, we are able to tell you what care staffs should do to improve the customer satisfaction through the training.

Mid-Level Staff

One of the issues for mid-level staffs is that they may forget their goal on the way to reaching it. insource suggests you to get back to where you started and have a moment to reconsider your career planning. Also, we recommend you to acquire coaching techniques for your subordinates too.

Managerial Staff/Human Resources Division

Studying “Consultation” and “Assistance System” for field staffs is an essential requirement for being managerial staff or person in charge of human resources. You should pay constant attention to your whole work place to sustain motivation as an administrator. In addition to that you would have to train your subordinates, and acquire management methods. You may think you are not able to have enough time to do all the duties. Still, don’t worry about it! insource gives you some clues to learn the ropes in the training. We are also sure that you would master techniques to satisfy both of your customer and business associates.


Customers' reviews

Overall participants
1,718名

Evaluation

Content: Understood well,
Understood

96.0%
Trainer: Excellent・Good
95.5%

Comments from participants

    • I learned that communication is very important factor for both of nursery and nursing-care as both occupations deal with live human beings. With the valuable information and communication skills gained in the training, I diligently persist in efforts to advance myself. (Follow-Up Training for New Comer/Newly Recruited Staff)
    • That training gave me a good opportunity to look back on my career planning. From now on, I will set feasible goals and develop true confidence by achieving these goals. Sharing the thoughts and feelings with other caregivers also turn me on. (Training on Career Planning)
    • I noticed that I had never taken a serious approach to complaint handling since I was aware of panicky feeling that it caused. But I knew if I was going to remain in this field, I would have to overcome these issues. Supposing that I had known the training course earlier, my attitude toward clients may have been different. Thank you for the useful information and lecture. (Training on Complaints Handling)

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